At ZiraLoop, we take your privacy seriously. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly: account details (email, name), payment information, and any content you submit through the platform.
We also collect usage data including API calls, agent execution logs, and device information to improve our service.
2. How We Use Your Information
We use your information to provide and improve the service, process payments, communicate about your account, and ensure platform security.
3. Data Retention
We retain your data as long as your account is active. Upon deletion, we delete or anonymize your data within 30 days, except where retention is required by law.
4. Data Security
We use encryption (AES-256-GCM) for credential storage, TLS for data in transit, and access controls to protect your data. No third party ever has access to your API keys.
5. Cookies
We use essential cookies for authentication and session management. Analytics cookies are optional and help us understand how users interact with the platform.
6. Third-Party Services
We use third-party services for payment processing (Stripe), infrastructure (Daytona), and analytics. Each has their own privacy policies governing their use of your data.
7. Your Rights
You have the right to access, correct, or delete your data. You can export your data at any time through your account settings. Contact [email protected] for requests.
8. Changes to Policy
We may update this policy periodically. We will notify you of significant changes via email or platform notification.
Contact Us
For privacy-related questions, contact our Data Protection Officer at [email protected].